Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: June 25, 2025
Table of Contents
Introduction
Welcome to ExamTree.ai ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we handle your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information we receive from users of our educational platform and services.
By using our services, you agree to the collection and use of information in accordance with this policy. We encourage you to read this policy carefully and contact us if you have any questions.
1. Information We Collect
Personal Information
We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact us. This may include your name, email address, phone number, educational background, and payment information.
Usage Information
We automatically collect information about your use of our platform, including your IP address, browser type, operating system, access times, pages viewed, and the routes by which you access our services.
Educational Data
We collect information about your learning progress, test scores, course completion status, study patterns, and performance analytics to personalize your learning experience.
2. How We Use Your Information
Service Provision
We use your information to provide, maintain, and improve our educational services, including personalizing your learning experience and providing customer support.
Communications
We may send you educational content, service updates, promotional materials, and important notices about your account or our services.
Analytics and Improvement
We analyze usage patterns to improve our platform, develop new features, and enhance the overall user experience.
3. Information Sharing and Disclosure
Third-Party Service Providers
We may share your information with trusted third-party vendors who assist us in operating our platform, conducting our business, or servicing you.
Legal Compliance
We may disclose your information when required by law, to protect our rights, or to ensure the safety and security of our users.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data Encryption
We use industry-standard encryption protocols to protect sensitive information during transmission and storage.
5. Your Rights and Choices
Access and Update
You can access and update your personal information through your account settings or by contacting us directly.
Data Deletion
You may request deletion of your personal information, subject to certain legal and operational requirements.
Marketing Communications
You can opt out of promotional communications at any time by following the unsubscribe instructions in our emails.
7. Children's Privacy
Age Restrictions
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Parental Consent
If we learn that we have collected personal information from a child under 13, we will delete that information promptly.
8. International Data Transfers
Cross-Border Processing
Your information may be processed and stored in countries other than your own, where data protection laws may differ.
Adequate Protection
We ensure that any international transfers comply with applicable data protection laws and provide adequate safeguards.
Contact Us About Privacy
If you have any questions about this Privacy Policy or our data practices, please contact us using the information below:
privacy@examtree.ai
Address
123 Education Street
Learning District, Delhi
India 110001
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.